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Q: How can I track my order?
A: We send the tracking number via email when we ship your order out. You can also contact us if you have further questions.
Q: Do you ship outside the U.S.?
A: We currently ship to continental U.S. only.
Q: Can I ship to a P.O. Box?
A: Not at the moment. Please use a physical street address when you place your order.
Q: How much is shipping?
A: You can find all the shipping rates here.
Q: What to do if my package arrived damaged?
A: First of all we apologize if this occurs. Please email us at firstname.lastname@example.org with the issue and we will be in touch to arrange the exchange of the product or its return.
Q: Do you have a physical store?
A: We currently only sell online. You can also find our product in different specialty stores. Please check your nearest stores on our stockist page. If you can’t find one, please reach out!
Q: I would like to carry Takenaka’s products in my store. Where can I get more information about becoming a wholesaler?
A: For retail opportunities, please contact us from the wholesale page and a member from our wholesale team will contact you.
Q: How can I collaborate with Takenaka bento box?
A: How Fun! Please reach us out through our contact page with the details on the collaboration.
Q: I would like to feature TAKENAKA in my magazine/articles.
A: That’s exciting, thank you! Please reach us out through our contact page.
Q: Can I feature Takenaka bento box on my SNS?
A: Of course! Our Instagram account is @takenakabento, and you can also find our FB page by searching “Takenaka global”. Don’t forget to tag us @takenakabento :)
Takenaka, the maker of beautiful Japanese style Bento Boxes, is a well-trusted Japanese company that was established in 1925. For 90 years, Takenaka’s bento boxes have been sold in most high-end and mega chain stores in Japan (such as LOFT, TOKYU HANDS, FRANC FRANC, AFTERNOON TEA, AEON, and 7&I).
We launches a selection of products into the U.S. in 2012, and have been successfully doing business with variety of kitchen and housewares stores, general stores, online stores, museums, hotels, catering companies, and more.
Urahara, Yamanakaonsen, Kaga-City, Ishikawa-Prefecture, Japan 922-0107